General authorization - Public pay communication services (e.g., Internet Café, payphones, telephone bureaus etc)


  • Copy of trading licensing.
  • Indication of area/ location of operations.
  • Services being provided.
NB.Any provider wishing to provide prepaid services shall have to first apply for individual licenses (public service provider) and shall have to indicate measures put in place to protect consumers of the prepaid services.
Note: For Private Network Services there are no application requirements except in the case where there is need to use the essential facilities, like spectrum and the numbering resource. In this case the applicant shall have to apply for authorization to use these facilities. 
  • Phone:+ 256 414 339000/ 312 339000 TOLL FREE 0800133911
  • Physical Address:Plot 42-44, Spring road, Bugolobi
  • Postal Address:P.O. Box 7376 Kampala, Uganda
  • Jurisdiction:National
  • Email
  • Website:
  • Operating Hours:Moday to Friday, 8:00am-5:00pm (excluding weekends and public holidays)
  • Directions: View Directions